Inclusive Language Leanring

As designers we were asked to provide our support in making our cities more inclusive.

Teal Flower
Teal Flower

Headline

Headline

Headline

Headline

Inclusive Design
Inclusive Design

Headline

Headline

Group Project
Group Project

Headline

Headline

Elective Course
Elective Course

Challenge

Design a concept that provides support in making our cities more inclusive. To make sure that tomorrow’s cities provide opportunities for all, it is essential to understand that the concept of inclusive cities involves multiple spatial, social and economic factors. Possible areas are: Spaces, Education, Transportation and many more.

Outcome

Our concept enhances the language courses and platform provided by the CPIA Schools in Milan, aiming for greater inclusivity, engagement, and effectiveness for students. We achieve this by incorporating additional immersive learning tools and activities tailored to diverse learning preferences (visual, auditory, kinesthetic), seamlessly integrated into CPIA's existing Italian language courses.

To mitigate biases, we conscientiously employed the Inclusive Toolkit from Tangity, actively addressing and overcoming our inherent biases throughout the process. Additionally, AI was utilized thoughtfully, acknowledging and overcoming biases that may arise during its implementation.

Insight

Improved Onboarding Process

Improved Onboarding Process

Insight

Increase in User Retention

Increase in User Retention

Insight

Increase in Time Spent on Website

Increase in Time Spent on Website

Process

Process

Process

01

Research & Analysis

We conducted user interviews, surveys, and analyzed in-app analytics to understand the pain points and user needs. We also studied competitor apps and industry trends to gather insights

02

Information Architecture

We conducted user interviews, surveys, and analyzed in-app analytics to understand the pain points and user needs. We also studied competitor apps and industry trends to gather insights

03

Wireframing & Prototyping

We conducted user interviews, surveys, and analyzed in-app analytics to understand the pain points and user needs. We also studied competitor apps and industry trends to gather insights

04

Usability Testing

We conducted user interviews, surveys, and analyzed in-app analytics to understand the pain points and user needs. We also studied competitor apps and industry trends to gather insights

05

Visual Design & Style Guide

We conducted user interviews, surveys, and analyzed in-app analytics to understand the pain points and user needs. We also studied competitor apps and industry trends to gather insights

01

Research & Analysis

We conducted user interviews, surveys, and analyzed in-app analytics to understand the pain points and user needs. We also studied competitor apps and industry trends to gather insights

02

Information Architecture

We conducted user interviews, surveys, and analyzed in-app analytics to understand the pain points and user needs. We also studied competitor apps and industry trends to gather insights

03

Wireframing & Prototyping

We conducted user interviews, surveys, and analyzed in-app analytics to understand the pain points and user needs. We also studied competitor apps and industry trends to gather insights

04

Usability Testing

We conducted user interviews, surveys, and analyzed in-app analytics to understand the pain points and user needs. We also studied competitor apps and industry trends to gather insights

05

Visual Design & Style Guide

We conducted user interviews, surveys, and analyzed in-app analytics to understand the pain points and user needs. We also studied competitor apps and industry trends to gather insights

01

Research & Analysis

We conducted user interviews, surveys, and analyzed in-app analytics to understand the pain points and user needs. We also studied competitor apps and industry trends to gather insights

02

Information Architecture

We conducted user interviews, surveys, and analyzed in-app analytics to understand the pain points and user needs. We also studied competitor apps and industry trends to gather insights

03

Wireframing & Prototyping

We conducted user interviews, surveys, and analyzed in-app analytics to understand the pain points and user needs. We also studied competitor apps and industry trends to gather insights

04

Usability Testing

We conducted user interviews, surveys, and analyzed in-app analytics to understand the pain points and user needs. We also studied competitor apps and industry trends to gather insights

05

Visual Design & Style Guide

We conducted user interviews, surveys, and analyzed in-app analytics to understand the pain points and user needs. We also studied competitor apps and industry trends to gather insights

Learnings

Learnings

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Nicey © 2024. Designed by Mirjam Hoechst

Let's Connect! Get in Touch for More Details.

Nicey © 2024. Designed by Mirjam Hoechst

Let's Connect! Get in Touch for More Details.

Nicey © 2024. Designed by Mirjam Hoechst